Mobile channels will be the top priority of several banks as customers are now turning to use mobile services, according to experts at a seminar on customer relationship management (CRM) held last week in HCMC. According to Graham Costello from Oracle Group, the approach to banks has changed compared to a decade ago. Quite many customers now look for information on the internet, ask for advice on... 

The 14th Banking Vietnam Conference and Exhibition to be held here on May 25 and 26 will discuss measures to maximise information technology, diversify banking products and develop non-cash payment outlets. The event will be hosted by the Information Technology Department (ITD) of the State Bank of Vietnam and the International Data Group (IDG ASEAN). Bankers will be able to learn how to increase... 

HCMC – Local banks should cut taxes and transaction fees to encourage cardholders to use point of sale (POS) services, the Central bank’s payments department head Bui Quang Tien said in a seminar on Thursday. Speaking at a seminar on Thursday, Tien said it was also safer for people to use POS services rather than cash at supermarkets or commercial centers or when they pay toll fees, buy fuel and... 

HCMC – Nam A Commercial Bank has just finished deployment of the core banking project that will enable the bank to launch new products and services in coming time. Nam A Bank has cooperated with partners such as Oracle, HP, FPT, and Ocean Technology to carry out the project since March last year. Total investment capital of the project is US$4.5 million, said the company at a function on Tuesday...